Dial-A-Ride is a fare-free shared-ride service that operates Monday to Friday from 7 a.m. until 6:30 p.m. excluding University holidays. Shuttles provide rides to most locations around the Seattle campus for UW staff, students and faculty. Visitors to the University on affiliated business may also qualify. See the Access guide for more accessibility information.
Where are Dial-A-Ride stops located?
Designated stops are identified by numbered reflective blue and white Dial-A-Ride signs.
How do I use Dial-A-Ride?
First time riders should call 206-685-1511 during office hours which are 7 a.m. to 4 p.m. Monday - Friday to register and request a ride. Trips should be requested 24 hours in advance. Scheduling for the following business day is completed daily by 3 p.m. Rides requested after 3 p.m. will not be processed until the following business day. For same-day rides between 4 p.m. - 6:25 p.m. call 206-295-4435. Same day rides are not guaranteed and based upon availability. Calls made after office hours will be returned the following business day. Passengers who will need Dial-A-Ride for more than four weeks are required to obtain a referral from Disabilities Services. Call to schedule an appointment:
- Disability Resources for Students at 206-543-8924.
- Disability Services Office for Faculty and Staff at 206-543-6450.
Requesting a ride
Once registered, passengers can submit ride requests by phone or through the link to the request form below. Please allow at least one hour advance notice when requesting same-day rides. Ride requests are not guaranteed until the program coordinator confirms availability via phone or email. Ride times are subject to availability.
You must have a NetID and be registered through UW Shuttles to use the online request form.
Passenger user agreement
The Dial-A-Ride program is committed to providing excellent customer service with convenient and flexible scheduling. Scheduled times are departure times, so we asks passengers to be on time and make any cancellations no less than one hour prior so we can open availability to others. Passengers are encouraged to call the Dial-A-Ride office for flexible scheduling assistance. By using the service, passengers agree to adhere to our passenger user agreement.