The offices listed below serve Seattle’s main campus. See our additional locations page for contact information for Harborview Medical Center, UW Medical Center - Northwest and South Lake Union. 

Sales office

Services: General inquiries on Seattle campus transportation products and services, including parking permits, bicycle products, U-PASS, and citations.

Staff available by email: Monday-Friday, 8:30 a.m. to 4 p.m.
Staff available by phone: Monday-Friday, 8:30 a.m. to 4 p.m.
Drop-in office hours: Monday-Friday, 8:30 a.m. to 4 p.m.

Mailing address:
Campus Box 355360
1320 NE Campus Parkway
Seattle, WA 98195

transportation services office building and map

Directions: Our main office is at Campus Parkway and University Way, just west of Schmitz Hall on West Campus and a short walk from Red Square and other central campus locations. If you are taking the Health Sciences Express, ask the driver to drop you off at the Brooklyn Avenue flag stop, a block west of us on Campus Parkway. Parking near the building is available in metered street spots on University Way (including some 30-minute-limit spots) or by purchasing parking in the Central Plaza Garage.

All Transportation Services offices are closed on UW holidays.

Commute options

Services: U-PASS troubleshooting, bicycle and transit access questions.

Hours: Monday-Friday, 9 a.m. to 5 p.m.

Fleet services

Services: Vehicle rental, fuel station/car wash, maintenance

Rental office and fuel station: Monday-Friday, 7 a.m. to 3:30 p.m.

Maintenance: Monday-Friday, 6 a.m. to 2:30 p.m.

Mailing address:
4659 25th Ave NE
Seattle, WA, 98195

For accident reporting, please call 877-443-5777.
For roadside assistance, please call 866-329-3471.

Event Parking

Services: Arranged parking for your event or conference.

Hours: Monday-Friday, 9 a.m. to 5 pm.

Parking Operations

Services: Gatehouse and self-serve parking, parking enforcement. 

Hours: Monday-Friday, 6 a.m. to 9 p.m. Saturdays, 7 a.m. until noon


Services: Cleaning and maintenance of parking garages, surface lots, bike facilities and shuttle stop facilities.

Hours: Monday-Friday, 4 a.m. to 8:30 p.m. Saturdays and Sundays, 4 a.m. to 2:30 p.m.
206-276-9279 (TS Maintenance hotline)

Note: Items found in parking lots and garages are turned over to HUB Lost & Found.

UW Shuttles

Services: Lost & found (for shuttles only)

Hours: Monday-Friday, 7:30 a.m. to 4 p.m.