Hours and locations

Due to flood damage, the Sales & Administration office will be closed to all in-person visits until Tuesday, September 6. Please contact office staff by phone (206-221-3701) or email (ucommute@uw.edu) for asisstance. We appreciate your patience and look forward to serving you in person again soon.

The offices listed below serve Seattle’s main campus. See our additional locations page for contact information for Harborview Medical Center, UW Medical Center - Northwest and South Lake Union.

Sales office

Services: General inquiries, U-PASS, student and employee permits, departmental products, parking citations, commute options, parking lot questions.

Hours:
Staff available by email: Monday-Friday, 8:30 a.m. to 4 p.m.
Staff available by phone: Monday-Thursday, 8:30 a.m. to 4 p.m.
By appointment only: Monday, Wednesday, Thursday, Friday, 8:30-11:30 a.m. and 1-3:30 p.m.
Drop-in times: Tuesdays, 8:30-11:30 a.m. and 1-3:30 p.m.

Mailing address:
Campus Box 355360
1320 NE Campus Parkway
Seattle, WA 98195

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transportation services office building and map

Directions: Our main office is at Campus Parkway and University Way, just west of Schmitz Hall on West Campus and a short walk from Red Square and other central campus locations. If you are taking the Health Sciences Express, ask the driver to drop you off at the Brooklyn Avenue flag stop, a block west of us on Campus Parkway. Parking near the building is available in metered street spots on University Way (including some 30-minute-limit spots) or by purchasing parking in the Central Plaza Garage.

All Transportation Services offices are closed on UW holidays.

Commute options

Services: Personalized commute planning for faculty, staff and students.

Hours: Monday-Friday, 9 a.m. to 5 p.m.commutequestions@uw.edu

Fleet services

Services: Vehicle rental, fuel station/car wash, maintenance

Hours:
Rental office and fuel station: Monday-Friday, 7:30 a.m. to 3:15 p.m.
206-221-3594 fsrent@uw.edu

Maintenance: Monday-Friday, 6 a.m. to 2 p.m.
206-685-1564 fsshop@uw.edu

Mailing address:
4659 25th Ave NE
Seattle, WA, 98195

For accident reporting, please call 877-443-5777.
For roadside assistance, please call 866-329-3471.

Event Parking

Services: Arranged parking for your event or conference.

Hours: Monday-Friday, 9 a.m. to 5 pm.
206-616-8710 tsevents@uw.edu

Parking Operations

Services: Gatehouse and self-serve parking, parking enforcement.

Hours: Monday-Friday, 6 a.m. to 9 p.m. Saturdays, 7 a.m. until noon
206-685-1553 ucommute@uw.edu

UW Shuttles

Services: Lost & found

Hours: Monday-Friday, 7:30 a.m. to 4 p.m.
206-685-3146 shuttles@uw.edu

Sales office appointment times

The Transportation Services online customer portal can be used to reserve and purchase most parking products, as well as manage account and vehicle information. You can also appeal and pay a citation online at the customer portal. For instructions on using the customer portal review our customer portal guide.

In-person appointments are reserved for customers whose transaction needs can only be completed in person. Sales office appointments are conducted on Mondays, Wednesdays, Thursdays, and Fridays from 8:30-11:30 a.m. and 1-3:30 p.m.

If you are granted an in-person appointment, please be aware of the following:

An appointment time will be assigned to you.
A face covering must be worn while in the lobby. Please remember to put on your face covering before entering.
All visitors must sign the visitor sign-in sheet.

We appreciate your patience and understanding.

See all Sales office hours and location information.

Sales office drop-in times

Drop-in times are on Tuesdays from 8:30-11:30 a.m. and 1-3:30 p.m.

If you visit during one of our drop-in times, please be aware of the following:

A face covering must be worn while in the lobby. Please remember to put on your face covering before entering.
Only two customers will be allowed in the lobby at a time.
All visitors must sign the visitor sign-in sheet.