These videos walk you through some of the most common tasks in the customer portal.
Adding a vehicle to your account
Removing a vehicle from your account
Purchasing a Bike house permit
Purchasing a Daily permit
Purchasing an SOV permit
In the video below, payment is shown using a credit card. Employees who are eligible to use payroll deduction may also select that option on the portal.
Purchasing a Motorcycle permit
Purchasing Night Overtime parking
Obtaining a UW Retiree permit
Appealing a parking citation
Paying a parking citation
Renewing an Annual permit during Annual Renewal
Adding and changing vehicles
You can have up to five vehicles linked to your account and applicable permits. Only one vehicle may be parked on campus at a time. It is important to enter your
license plate number and other vehicle information accurately to avoid the risk of a citation.
To add or edit your vehicle information, click the
Vehicles tab in the top navigation bar.
To update your existing vehicle information, click on the license plate of the vehicle you would like to edit.
You will be able to see the permits linked to the selected vehicle. Click
Edit and update the vehicle information in the appropriate fields.
Please ensure all information entered is accurate and that you enter your license plate number the way it appears on your vehicle registration. Otherwise your vehicle may be subject to citation.
Click Next once you have edited the desired details.
To add a new vehicle to your account, click
Add Vehicle and fill in the appropriate fields. Please ensure all information entered is accurate and that you enter your license plate number the way it appears on your vehicle registration. Otherwise you vehicle may be subject to citation.
Click Next to finalize the addition of your vehicle.
You can view and edit the vehicles associated with your permit(s). Click
View Your Permits either in the account dashboard or through the Permits tab in the top navigation bar.
Click on the permit number to view the permit details. You can remove vehicles from a permit by clicking
Delete next to the vehicle you would like removed. This will remove the vehicle from the permit, but will not remove it from your account.
Changing account information
You can edit the information on your account by clicking on your name in the top right corner of the customer portal and clicking
Manage Your Account Information.
While you can have multiple email addresses on your account, email confirmations will only be sent to the email address that is at the top of your email address list. Click Add or Edit next to the email address or account information you would like to modify.
Other account information cannot be modfied through the customer portal because it is pulled from other UW systems such as Workday. To change your home address in Workday, see this
guide from the ISC.