Friday, September 17, 2021

The Sales & Administration office is currently open with limited hours as follows:

By appointment only 
Days: Monday, Wednesday, Thursday, Friday
Hours: 8:30-11:30 a.m. and 1-3:30 p.m.
Learn more about in-person appointment only visits

Drop-in times
Day: Tuesdays
Hours: 8:30-11:30 a.m. and 1-3:30 p.m.
Learn more about drop-in visits

By phone and email
Sales office staff are available by email (ucommute@uw.edu) from 8:30 a.m. to 4 p.m., Monday-Friday and by phone (206-221-3701) from 8:30 a.m to 4 p.m., Monday-Thursday. 

We are currently experiencing a high volume of phone calls and emails, resulting in longer wait times for our response. If you need assistance with an email you previously sent to ucommute@uw.edu, please feel free to call us and provide the email case number that was included in the auto-reply.

We appreciate your patience as we help to support faculty, staff, and students return to campus this fall.

Additional service options

  • The Transportation Services online customer portal can be used to reserve and purchase most parking products, as well as manage account and vehicle information. You can also appeal and pay a citation online at the customer portal. For instructions on using the customer portal review our customer portal guide.
  • Parking sales are also available at any gatehouse or you may use any of the available self-serve parking options.
  • If you require immediate parking assistance that cannot be resolved by visiting a gatehouse, using the online customer portal or using a self-serve parking option, please call (206) 616-8710. Otherwise, please leave a voice message and a Sales office staff member will return your call the next day the office is open.

In-person appointments

In-person appointments are reserved for customers whose transaction needs can only be completed in person. If you are granted an in-person appointment, please be aware of the following:

  • A face covering must be worn while in the lobby. Please remember to put on your face covering before entering.
  • All visitors must sign the visitor sign-in sheet.

We appreciate your patience and understanding.

Drop-in times

If you visit during one of our drop-in times, please be aware of the following:

  • A face covering must be worn while in the lobby. Please remember to put on your face covering before entering.
  • Only two customers will be allowed in the lobby at a time.
  • All visitors must sign the visitor sign-in sheet.

We appreciate your patience and understanding.

Other Transportation-related impacts