The offices listed below serve Seattle’s main campus. See our additional locations page for contact information for Harborview Medical Center, UW Medical Center - Northwest and South Lake Union.
Sales office
Services: General inquiries on Seattle campus transportation products and services, including parking permits, bicycle products, U-PASS, and citations.
Hours:
Staff available by email: Monday-Friday, 8:30 a.m. to 4:30 p.m.
Staff available by phone: Monday-Friday, 8:30 a.m. to 4:30 p.m.
Drop-in office hours: Monday-Friday, 8:30 a.m. to 4:30 p.m.
Mailing address:
Campus Box 355360
1320 NE Campus Parkway
Seattle, WA 98195
Directions: Our main office is at Campus Parkway and University Way, just west of Schmitz Hall on West Campus and a short walk from Red Square and other central campus locations. If you are taking the Health Sciences Express, ask the driver to drop you off at the Brooklyn Avenue flag stop, a block west of us on Campus Parkway. Parking near the building is available in metered street spots on University Way (including some 30-minute-limit spots) or by purchasing parking in the Central Plaza Garage.
All Transportation Services offices are closed on UW holidays.
Commute options
Services: U-PASS troubleshooting, bicycle and transit access questions.
Hours: Monday-Friday, 9 a.m. to 5 p.m.ucommute@uw.edu
Fleet services
Services: Vehicle rental, fuel station/car wash, maintenance
Hours:
Rental office and fuel station: Monday-Friday, 7 a.m. to 3:30 p.m.
206-221-3594 fsrent@uw.edu
Maintenance: Monday-Friday, 6 a.m. to 2:30 p.m.
206-685-1564 fsshop@uw.edu
Mailing address:
4659 25th Ave NE
Seattle, WA, 98195
For accident reporting, please call 877-443-5777.
For roadside assistance, please call 866-329-3471.
Arranged Parking
Services: Pre-paid parking arrangements for departmental guests and visitors.
Hours: Monday-Friday, 9 a.m. to 5 pm.
206-616-8710tsarrangements@uw.edu
Event Parking
Services: Questions related to parking for sporting events, other large campus events and using campus parking lots as an event venue.
Hours: Monday-Friday, 8 a.m. to 8 pm.
206-616-8710 (new number coming soon)tsevents@uw.edu
Parking Operations
Services: Gatehouse and self-serve parking, parking enforcement.
Hours: Monday-Friday, 6 a.m. to 9 p.m. Saturdays, 7 a.m. until noon
206-685-1553 tsoperations@uw.edu
Maintenance
Services: Cleaning and maintenance of parking garages, surface lots, bike facilities and shuttle stop facilities.
Hours: Monday-Friday, 4 a.m. to 8:30 p.m. Saturdays and Sundays, 4 a.m. to 2:30 p.m.
206-276-9279 (TS Maintenance hotline) tsmaint@uw.edu
Note: Items found in parking lots and garages are turned over to HUB Lost & Found.
UW Shuttles
Services: Lost & found (for shuttles only)
Hours: Monday-Friday, 7:30 a.m. to 4 p.m.
206-685-3146 shuttles@uw.edu