Tuesday, March 24, 2020

Service changes:

Safety: Our top priority continues to be, as it has always been, for customers to have a safe and healthy riding experience. The following safety protocols are in place:

  • Shuttles are operating with passenger limits based on the size of the vehicle in use.
  • Face coverings are required for all passengers (see directive information from King County).

  • Face masks are required for drivers.

  • The Seattle Cancer Care Alliance (SCCA) shuttle regularly provides transport for immune-compromised passengers, and so has always had a higher cleaning protocol than the others. This higher-level protocol has been extended to all shuttle services. This includes using disinfectant wipes on high-touch surface areas (hand rails and hand holds, arm rests, etc.) at the start, middle and end of each driver’s shift and disinfecting passenger seats once a day.
  • Staff/drivers have been encouraged to stay home when feeling unwell or ill.

Recommended practices

As a valued customer, we encourage you to follow the recommended practices that are echoed by the Center for Disease Control and Prevention (CDC)  and University of Washington leadership as a whole:

  1. Stay home and avoid contact with other people if you are feeling unwell or sick to reduce exposure to others including other riders and drivers. 
  2. Wash your hands often with soap and water for at least 20 seconds. If that is not available, use alcohol-based hand sanitizer (with at least 60% alcohol base).
  3. Cover your mouth/nose with a tissue or your sleeve when coughing or sneezing. Dispose of the tissue after using it.
  4. Stay informed. Information is changing frequently and it is important to stay on top of developing information.
    1. CDC Resource
    2. UW Coronavirus FAQ Resource

Symptoms to look out for

Please do not board a shuttle if you have or have had any of the following symptoms within the past week:

  • Runny nose
  • Postnasal drip
  • Cough
  • Phlegm production
  • Sneezing
  • Ear pain
  • Stuffy nose/sinus congestion
  • Shortness of breath
  • Chest tightness/wheezing
  • Sore throat
  • Watery eyes
  • Fever

Stay safe and make your personal health a priority.