Thursday, December 17, 2020

Some U-PASS holders may experience technical issues while trying to use the U-PASS on transit. We are working to resolve the issue as soon as possible.

This page will be updated as new information becomes available regarding impacts on public transit services and for U-PASS holders.

U-PASS Updates

Students

In light of the COVID-19 pandemic and in consultation with UW leadership, the Seattle Universal Student U-PASS Advisory Board has decided to suspend the Universal Student U-PASS program for winter quarter 2021 on the Seattle campus. This means the Universal Student U-PASS Fee will not appear on your tuition statement. 

With the program suspended, your U-PASS will be deactivated for winter quarter. UAW Academic Student Employees will continue to have an active U-PASS under the terms of their collective bargaining agreement.

The Universal Student U-PASS program and fee is governed by the Universal Student U-PASS Advisory Board which is made up of student representatives appointed by ASUW and GPSS. If you have further questions or feedback, please reach out to the Advisory Board at upassab@uw.edu.

Information Sessions - Interested in learning more about the transit pass options available to students? Join Transportation Services, King County Metro and King County Public Health at upcoming information sessions.

Tuesday, January 5

Presentation slides available.

Thursday, January 14

Presentation slides available.

Faculty and staff

To cancel your U-PASS and stop payroll deductions, please email ucommute@uw.edu with the subject line: “Cancel employee U-PASS on MM/DD/YYYY” and include your name, employee ID number and a statement requesting cancellation of the U-PASS and payroll deductions.

Your U-PASS will remain active and you will remain financially responsible for payments until you receive confirmation via email. We will do our best to cancel your U-PASS on the preferred date, but please allow 2-4 business days for processing.

If you have not received a response from Transportation Services by the day you would like your U-PASS canceled, please give us a call at 206-221-3701 with your case number.

Note: Canceling your U-PASS or having an inactive U-PASS makes you ineligible for U-PASS related benefits. This includes the Emergency Ride Home program and subsidies for your vanpool. Transportation Services is temporarily covering all vanpool fare through the U-PASS Vanpool Subsidy. Please consider these factors when canceling your U-PASS.

Alternative transit pass options

To determine the best option that fits your needs, consider the frequency you plan to use transit.

  • 1-2 round-trip rides/week = purchase a regular ORCA card
  • 3+ round-trip rides/week = purchase a temporary or opt-in U-PASS.
  • Any number of rides/week = purchase an ORCA LIFT pass (if you qualify based on household income)

ORCA Card - ORCA (One Regional Card for All) is the regional transit pass program available to use on seven regional transit agencies. To learn more about ORCA, visit the ORCA website. The card gives you the option to purchase a monthly pass or load money onto an e-purse that can be used each time you travel. 

Regional transit agencies are temporarily waiving the new ORCA card fee ($5) through February 2021. If you have never had an ORCA card before, now is a great time to get one. Call ORCA Customer Service: 888-988-6722 to get your free card (note that the fee cannot be waived for cards purchased on ORCACard.com, due to technical limitations).

Temporary Pass - If you are not Husky card eligible and would like to purchase a temporary pass, please contact the Transportation Services office at ucommute@uw.edu or 206-221-3701. The fee is $150 per calendar quarter.

Opt-in U-PASS - You can purchase an opt-in U-PASS if you have a Husky card and are not payroll deduction eligible, including UW Seattle students. The rate for an opt-in U-PASS is $150 starting Jan. 1 and is prorated if purchased after that date. The opt-in U-PASS is based on the calendar quarter and is valid through Mar. 31.

If you would like to purchase an opt-in U-PASS for use through Mar. 31, please follow these steps:

  1. Starting Jan. 1, log into the Transportation Services online customer portal with your UW NetID.

  2. Click “Get Permits”.

  3. Select the “U-PASS / Quarterly” option from the list of available products (listed alphabetically). If you have previously purchased a quarterly opt-in U-PASS, it will show up at the bottom of the page under “Renew Existing Permit”.

  4. Continue through the purchasing process to finalize the purchase of your opt-in U-PASS.

Opt-in U-PASSes must be paid for with a credit card and are only available online (no office or in-person sales available).

ORCA LIFT - Your household income may qualify you for reduced transit fares through the ORCA LIFT program. You can learn more and apply online by visiting the King County Public Health website. If you qualify,  ORCA LIFT may be the best option for you, regardless of how often you travel.

UW-affected routes

Many routes have experienced service changes, cancellations or reduced capacity. These routes have been identified to be popular bus routes that serve the University District area and UW. Please click on each route to see how it may be impacted by COVID-19. Please note, this is not a comprehensive list and we encourage you to review other routes if they affect your commute to campus

UW Shuttles impacts

For more information regarding shuttle service impacts, please visit the Shuttle riders information and updates webpage.