- Effective Monday, April 6 the UW/Fred Hutch South Lake Union shuttle service will be reduced:
- The South Lake Union to Harborview Shuttle will suspend operations until further notice.
- The University of Washington Medical Center to South Lake Union via Fred Hutch Shuttle will be reduce to a 2-shuttle service with service approximately every 30 minutes.
- The Health Sciences Express (HSE) returns to its normal operating schedule effective Thursday, March 26. Note that shuttle vehicles may look different than what riders are used to as normal operations resume.
- Dial-A-Ride service is suspended effective Tuesday, March 17.
- The NightRide shuttle service is suspended as of 11 p.m. on Friday, March 13.
Safety: Our top priority continues to be, as it has always been, for customers to have a safe and healthy riding experience. The Seattle Cancer Care Alliance (SCCA) shuttle regularly provides transport for immune-compromised passengers, and so has always had a higher cleaning protocol than the others. Effective immediately, we are extending this higher-level protocol to all shuttle services. This includes using disinfectant wipes on high-touch surface areas (hand rails and hand holds, arm rests, etc.) at the start, middle and end of each driver’s shift and disinfecting passenger seats once a day. In addition, we have encouraged staff/drivers to stay home when feeling unwell or ill.
As a valued customer, we encourage you to follow the recommended practices that are echoed by the Center for Disease Control and Prevention (CDC) and University of Washington leadership as a whole:
- Stay home and avoid contact with other people if you are feeling unwell or sick to reduce exposure to others including other riders and drivers.
- Wash your hands often with soap and water for at least 20 seconds. If that is not available, use alcohol-based hand sanitizer (with at least 60% alcohol base).
- Cover your mouth/nose with a tissue or your sleeve when coughing or sneezing. Dispose of the tissue after using it.
- Stay informed. Information is changing frequently and it is important to stay on top of developing information.
Symptoms to look out for
Please do not board a shuttle if you have or have had any of the following symptoms within the past week:
- Runny nose
- Postnasal drip
- Phlegm production
- Ear pain
- Stuffy nose/sinus congestion
- Shortness of breath
- Chest tightness/wheezing
- Sore throat
- Watery eyes
Stay safe and make your personal health a priority.