Parking changes coming in December 2020

Transportation Services is transforming our parking operations with new technology that offers increased flexibility and reliability. These changes will simultaneously provide better options to purchase parking permits, while also utilizing the University’s parking infrastructure more efficiently. Customers will be able to buy and manage most parking products online. Most products will no longer require a paper permit and will instead be tied to a license plate. Several existing products are also being modified.

Most current customers do not need to take any action until it is time to renew their permits. Customers who currently use Individual Commuter Tickets (ICTs) will need to act sooner, as will department and event coordinators.

Thank you for your patience as we update our parking system. Here are the key dates to know:

Thursday, Dec. 3: Last day to purchase new ICTs or return old ones for a refund.
Thursday, Dec. 10 - Monday, Dec. 14: Parking system transition. You will not be able to conduct transactions with the Transportation Services office during this period. Campus gatehouses and parking lots will be open.
Tuesday, Dec. 15: New parking system launches. You will be able to log in to the new customer portal starting on this day.

For more information about the new customer portal, check out the user guide. If you are interested in learning more about the project as a whole, please visit the parking modernization page. There are also recordings of the information sessions that were held to discuss the changes and new portal.

For more information about how specific products are changing, please see the links below. If you have questions about your specific product after reading these details, please contact Transportation Services by filling out this form.

What’s changing and how will it affect me?

Please select one or more of the links below for more details, or view all the changes at once.

I am a…

Student

and I’m interested in…

I am a…

Faculty or Staff member

and I’m interested in…

Parking infrequently

Parking frequently

Other products

Carpool permits
Night permits
Swing permits
Motorcycle permits
Multi-lot permits replaces U designators
Bike parking

I am a…

Visitor

and I’m interested in…

I am a…

Department or Event Coordinator

and I’m interested in…

Department products

Department products

Event parking

Daily permits

Daily permits are a new pay-as-you-go option for non-gated facilities. They are available to every employee, but may be of particular interest to those who previously used Individual Commuter Tickets (ICTs). They are not available to students or visitors, with the exception of the Daily Night permit, which can be purchased by students.

Daily permits can be purchased for same-day parking or for a specific day up to two weeks in advance. They can be purchased online or at the Transportation Services office.
You select the lot you want to park in based on availability at the time of purchase, enter your license plate information and then make payment. Both day and night rates are available.
You can purchase up to 10 daily permits at a time. Each permit is sold for a specific day and expires at midnight.
Daily permits can be canceled and refunded at the Transportation Services office up to the day before they are active. Cancellations and refunds are not available online and must be done in person during Transportation Services operating hours. Office operations have been impacted by COVID-19 and visits are by appointment only. Review our current operating hours and protocols for office visits.
Permits are linked to your license plate, so you will not need to display a paper permit.
You can buy Daily permits with a credit card via the online customer portal or at the Transportation Services office with a check or credit card.
Daily permits are not eligible for payroll deduction.

Where to park
Daily permits are available in the following lots, subject to availability on any given day at the time of purchase. (If you currently have approval from your department to purchase ICTs in a controlled lot, such as N05 or a South Campus lot, you will be able to purchase Daily permits for those lots as well.) Not sure where a lot is? Check out the Lots & Garages map.

Weekday permits (6 a.m. to midnight)	Garages: Central Plaza Garage (C01, C05, C06) Padelford Garage (N16, N18) 4545 Garage (N27) Roosevelt Commons (W52*)	Lots: C10, C12, C15 E02, E03, E06, E08, E16, E19, E21 N02, N09, N12, N13, N22**, N24, N25, N26 W10, W12, W29, W35, W40, W41
Night permits (4 p.m. to midnight)	Garages: Central Plaza Garage (C01, C05, C06) Padelford Garage (N16, N18) 4545 Garage (N27) Roosevelt Commons (W52*)	Lots: C10, C12 E02, E06, E08, E19, E21 N05, N12, N13, N22**, N24, N25 S01, S05-S09, S12 W10, W12, W35, W41
Saturday permits (6 a.m. to noon)	Garages: Central Plaza Garage (C01, C05, C06) Padelford Garage (N16, N18) 4545 Garage (N27) Roosevelt Commons (W52*)	Lots: C10, C12 E02, E06, E08, E19, E21 N12, N13, N22**, N24 S01, S05-S09, S12 W12, W35, W40, W41

* This garage is a controlled access area that requires a separate parking card to enter outside of building access hours (typically 6 a.m. - 6 p.m., but varies by location). Please note that if you purchase a Daily permit for this location, you will not able to access the garage before or after building access hours. If you anticipate needing to park outside of building access hours, please reach out to the Sales office to discuss other options.

** N22 is for disabled parking and requires the display of a state or UW-issued placard or plate.

General changes

If you have questions about your specific product after reading these details, please contact Transportation Services by filling out this form.

Online sales and the new customer portal

Faculty, staff, students and retirees will be able to order most parking products online, from annual permits paid with payroll deduction to one-day permits paid with a credit card. For most people, this will mean they will no longer have to stop at a gatehouse or come into the Transportation Services office once the new system is up and running.

Users will log into the new online customer portal using their UW NetID or a guest account. Instructions for using the new system will be available closer to its launch date in mid-December.

Parking refunds will only be issued in person at the Transportation Services office. Carpool, Pay Per Use (PPUP), Vanpool, Bike lockers, Temp U-PASS, Arranged Parking and certain department products will still need to be purchased through the Transportation Services office either in person or by using a separate web form.Office operations have been impacted by COVID-19 and visits are by appointment only. Review our current operating hours and protocols for office visits.

Virtual permits

Paper permits are going away for most parking products. Instead, you will link your license plate to your permit either on the online customer portal, at a gatehouse or in person if you buy your permit at the Transportation Services office. You may have more than one vehicle linked to your permit, but you may only park one vehicle on campus at a time with that permit.

If you currently hold a paper permit, such as an annual or quarterly SOV, please continue to use it. You will switch to the virtual permit the next time you renew your products or if you make changes to your permit after December 10.

Virtual permits will be enforced using license plate recognition. The use of license plate recognition at the UW is governed by a detailed privacy policy.

Disability parking

A state or UW-issued disability placard or plate must be displayed to use disability parking stalls in campus lots. A valid UW parking permit is also required.

Visitors with a state-issued placard or plate may either stop at a gatehouse to buy a parking permit or go directly to a disability stall in a self-serve lot and pay at a parking machine or with the PaybyPhone app. Visitors without a state-issue placard or plate may not use disability stalls.

Faculty, staff and students must also display a state or UW-issued disability placard or plate when parking in disability stalls. Instructions for applying for a UW-issued placard have not changed and are available on the accessible parking page.

For information about obtaining a state-issued disability placard or plate, please see the Washington State Department of Licensing website.

Out-of-area

Faculty and staff will be able to request out of area permits through the new online customer portal as well as at a gatehouse. These permits will be virtual and linked to your license plate. Not all permits qualify for out of area privileges.

Out-of-area permits may be obtained on the day of use, are issued for a single day of parking and are subject to daily space availability limits at the time of purchase. To request a permit online, log into the customer portal with your UW NetID.