Transportation Services is transforming our parking operations with new technology that offers increased flexibility and reliability. These changes will simultaneously provide better options to purchase parking permits, while also utilizing the University’s parking infrastructure more efficiently. Customers will be able to buy and manage most parking products online. Most products will no longer require a paper permit and will instead be tied to a license plate. Several existing products are also being modified.

Most current customers do not need to take any action until it is time to renew their permits. Customers who currently use Individual Commuter Tickets (ICTs) will need to act sooner, as will department and event coordinators

Thank you for your patience as we update our parking system. Here are the key dates to know:

  • Thursday, Dec. 3: Last day to purchase new ICTs or return old ones for a refund.
  • Thursday, Dec. 10 - Monday, Dec. 14: Parking system transition. You will not be able to conduct transactions with the Transportation Services office during this period. Campus gatehouses and parking lots will be open.

  • Tuesday, Dec. 15: New parking system launches. You will be able to log in to the new customer portal starting on this day.

For more information about the new customer portal, check out the user guide. For more information about how specific products are changing, please see the links below.  If you are interested in learning more about the project as a whole, please visit the parking modernization page.

If you have questions about your specific product after reading these details, please contact Transportation Services by filling out this form.

What’s changing and how will it affect me?

Please select one or more of the links below for more details, or view all the changes at once.

I am a…

Faculty or Staff member

I am a…


I am a…

Department or Event Coordinator

and I’m interested in…

Department products

Event parking

Department products

Department administrators can arrange to pay for parking for guests. The ordering process varies depending on the product.

The following products will continue to be ordered from the current department products ordering form:

  • Validation coupons*

The following products will be ordered from the arranged parking page:

  • Arranged parking
  • Coupon codes

The following products will be ordered by emailing

  • Reserved stall
  • Short-term parking*
  • Multi-lot permits (formerly U designator)

*Orders for new validation coupons and short-term parking permits are currently on hold due to the COVID-19 pandemic. Previously purchased ones can still be used until their expiration date and sales of these products will resume at a later date.

What’s changing:

  • Department Commuter Tickets (DCTs) are being discontinued. Existing tickets will be valid through December 31, 2021.
  • Departments who want to distribute paid parking to visitors before they arrive will now use the arranged parking product instead.
  • Coupon codes are virtual codes that can be used in self-serve parking lots with a pay machine, based on availability.
  • Validation coupons will only be valid in S01, Central Plaza Garage and the Triangle Parking Garage.

Please review our separate web page listing all department product changes.

General changes

If you have questions about your specific product after reading these details, please contact Transportation Services by filling out this form.