Transportation Services is transforming our parking operations with new technology that offers increased flexibility and reliability. These changes will simultaneously provide better options to purchase parking permits, while also utilizing the University’s parking infrastructure more efficiently. Customers will be able to buy and manage most parking products online. Most products will no longer require a paper permit and will instead be tied to a license plate. Several existing products are also being modified.

Most current customers do not need to take any action until it is time to renew their permits. Customers who currently use Individual Commuter Tickets (ICTs) will need to act sooner, as will department and event coordinators

Thank you for your patience as we update our parking system. Here are the key dates to know:

  • Thursday, Dec. 3: Last day to purchase new ICTs or return old ones for a refund.
  • Thursday, Dec. 10 - Monday, Dec. 14: Parking system transition. You will not be able to conduct transactions with the Transportation Services office during this period. Campus gatehouses and parking lots will be open.

  • Tuesday, Dec. 15: New parking system launches. You will be able to log in to the new customer portal starting on this day.

For more information about the new customer portal, check out the user guide. If you are interested in learning more about the project as a whole, please visit the parking modernization page. There are also recordings of the information sessions that were held to discuss the changes and new portal.

For more information about how specific products are changing, please see the links below. If you have questions about your specific product after reading these details, please contact Transportation Services by filling out this form.

What’s changing and how will it affect me?

Please select one or more of the links below for more details, or view all the changes at once.

I am a…

Faculty or Staff member

I am a…

Visitor

I am a…

Department or Event Coordinator

and I’m interested in…

Department products

Event parking

Vendors

A vendor or supplier with a term or service maintenance contract with the University may apply for a Service permit valid for up to a one-year period.

What’s changing:

  • The Service (S) designator is being replaced. The new Service permit will have the same functionality but will be sold as one permit instead of the current combination of a permit and a S designator.
  • You do not have to replace your S designator until your current one has expired.
  • Service permits will no longer be available for purchase at the gatehouse and must be purchased in person at the Transportation Services office. Office operations have been impacted by COVID-19 and visits are by appointment only. Review our current operating hours and protocols for office visits.

General changes

If you have questions about your specific product after reading these details, please contact Transportation Services by filling out this form.